How to order

1 Ordering/payment instructions

*Send Photograph: If sending a regular snapshot from a 35mm
camera...you can either scan your photo and email it to us...or
email us and we will assist you with "snail mailing" your photo.
If sending a digital photo...simply email it to us (digital method preferred).
NOTE: Please make sure the pet or person's picture we are to draw is very clear and preferably at least 2" in height (referring to the person or pet's head height). This is so we can catch important details of that person or pet. In some cases it might be necessary to send more than one photo of the same person so we can catch distinctive details of the person or pet we are drawing

2 PAYMENT TERMS:
We only request 25% upfront start cost, as we want to be certain you are a serious customer. Upon completion of the drawings...we request the remainder 75% Plus the shipping costs in order for the finished piece(s) to be shipped. You will receive an email with Photos (not scans as the portraits will be too large to scan) of your finished Custom Pencil Drawings to be certain you are happy with them. They are way better in person but you will get an idea from the photos just the same before you pay your final charges

We begin drawing your portrait after receiving all instructions an photos

(Expect this process to take one to two weeks depending on work volume)

.3 *Finally...your finished portrait will be shipped to you using
USPS Priority Mail with Delivery Confirmation (2-3 days within
the United States). If other methods of shipping are
preferred...please specify before paying for your portrait drawing
and we will let you know the charges of your chosen shipping
method.

Notes on Shipping: We intend to ship FLAT!!!!!! We do not believe in ROLLING Drawings...We fear wrinkles when rolling. Too much time goes into drawing these pictures...we hate to mess them up at time of shipping.
We also intend to protect the work with a plastic sleeve we get from a Fine Art Supply store to resist accidental and unnecessary smudging with the piece only coming out of the sleeve at the time of Framing and Matting. It is a clear sleeve.
The sleeve then will be placed between two pieces of thin ply-wood or something similar to protect it from bending, etc... during shipping.

WORD ON YOUR PHOTOS:
We respect photographers' copyright. We ask that you send your own photos, not a professional work of someone else; however, if you wish to obtain (in writing) a photographer release from the photographer stating we can use their photo to make a drawing... we certainly don't mind using them.